Special Alert

Enculturation/Customer Service

The Pocono Mountains is excited to announce that a brand new Enculturation Program will be launching during the summer of 2016. 

This completely redesigned e-learning tool will help to reinforce the importance of customer service, the Pocono Mountains Brand and of course the numerous activities, restaurants, events, attractions and accommodations throughout the four-county Pocono Mountains region.

Upon completion of the program, these Brand Ambassadors will receive their silver pin signifying their commitment to the hospitality industry. They can then be nominated for a gold pin.

If you should have any questions, please contact Nicole Krieger

Enculturation Silver Pin   Gold Pin