Front Desk Agent at Stroudsmoor Country Inn
Stroudmoor County Inn is seeking a Front Desk Agent. Come be a part of their award winning property.
Position: Front Desk Agent
Job Category: Full-Time/Part-Time
Job Description & Details
Summary: Front Desk Agent is responsible for performing all check-in and check-out tasks, manging online and phone reservations, informing customers about payment methods and verifying their credit card data, registering guests and collecting necessary information (like contact details and exact dates of their stay), welcoming guests upon their arrival and assigning rooms, providing information about the hotel, available rooms, rates and amenities, responding to clients’ complaints in a timely and professional manner, is the liaise with the housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs, confirms group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests, upsellsmadditional facilities and services, when appropriate, and maintains updated records of bookings and payments.
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Amenities
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Accommodations
In-Room Amenities
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Coffee Maker
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Jacuzzi
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Room Service
On-Site Amenities
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Dining
Dining Amenities
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Alcohol Served
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Banquet Room
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Outdoor Seating
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Reservations Required
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Reservations Suggested
Dining Features
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Attire:
Business Casual / Dress
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Banquet Room Capacity:
350
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Inside Number of Seats:
160
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Meals Served:
Breakfast, Lunch, Dinner and Sunday Brunch and Dinner
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Number of Banquet Rooms:
6
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Outside Number of Seats:
100
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Type of Food:
Italian American, Buffet and Ala Carte Cuisine
Dining Hours of Operation
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Hours:
Wednesday through Sunday for breakfast 8-10am; lunch noon-2:30pm, dinner 4:30-8:30pm
Dining Price Range
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Highest Price Meal:
45
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Lowest Price Meal:
8
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Tour & Travel
Tour & Travel Amenities
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Bus Parking
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Restaurant Facilities on Premises
Tour & Travel Places To Stay
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Maximum Group Number:
300
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Minimum Group Number:
N/A
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Number of Rooms/Suites:
65
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Meeting Facilities
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Facility Info
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Meeting Rooms
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Exhibits Space
1
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Exhibits
10000
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Largest Room
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Total Sq. Ft.
14000
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Number of Rooms
7
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Suites
22
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Sleeping Rooms
60
Ridgecrest Dining Area
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Total Sq. Ft.:
3960
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Theater Capacity:
450
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Classroom Capacity:
200
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Banquet Capacity:
250
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Reception Capacity:
400
Ridgecrest Reception Area
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Total Sq. Ft.:
1800
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Theater Capacity:
100
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Classroom Capacity:
50
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Banquet Capacity:
250
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Reception Capacity:
150
Ridgecrest Boardroom
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Total Sq. Ft.:
365
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Banquet Capacity:
12
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Reception Capacity:
15
Woodsgate Lower Level
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Total Sq. Ft.:
1750
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Theater Capacity:
100
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Classroom Capacity:
50
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Banquet Capacity:
50
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Reception Capacity:
150
Woodsgate Upper Level
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Total Sq. Ft.:
3000
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Theater Capacity:
200
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Classroom Capacity:
100
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Banquet Capacity:
150
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Reception Capacity:
200
Woodsgate Boardroom
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Total Sq. Ft.:
290
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Classroom Capacity:
10
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Reception Capacity:
10
Lawnhaven
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Total Sq. Ft.:
2960
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Theater Capacity:
200
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Classroom Capacity:
75
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Banquet Capacity:
150
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Reception Capacity:
225
Stone Room
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Total Sq. Ft.:
800
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Theater Capacity:
80
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Classroom Capacity:
40
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Banquet Capacity:
60
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Reception Capacity:
100
Auradell
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Total Sq. Ft.:
3700
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Theater Capacity:
100
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Classroom Capacity:
30
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Banquet Capacity:
60
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Reception Capacity:
80
Terraview Dining Room
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Total Sq. Ft.:
12400
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Theater Capacity:
450
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Classroom Capacity:
150
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Banquet Capacity:
350
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Reception Capacity:
500
Terraview Conservatory
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Total Sq. Ft.:
1600
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Theater Capacity:
125
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Classroom Capacity:
35
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Banquet Capacity:
70
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Reception Capacity:
100
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Weddings
Wishes
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Hospitality/Bridal Party Suite
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Indoor Ceremony
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Indoor Reception
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Liquor License
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Menu Packages
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On-Site Lodging
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On-Site Salon
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On-Site Spa
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Optional Tent Area
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Outdoor Ceremony
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Outdoor Reception
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Vendor Partnerships
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Wedding Consultant on Staff
Details
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Guest Count:
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0 - 50
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51 - 100
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101 - 200
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201 - 300
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301+
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Social
