Pocono Promise

• We maintain aggressive cleaning protocols throughout the facility by cleaning and sanitizing: 
• Common areas and high touch surfaces regularly. 
• Items and places used by other guests after every use. 
• We administer health surveys to all staff prior to their start of shift. 
• We adhere to social distancing guidelines established for our facility. 
• We provide readily available hand sanitizer or hand washing stations. 
• We train all our employees on the necessary measures that ensure the safety of our guests and staff. 
• We use masks and personal protective equipment. Updated Mask Guidelines
• We are available to speak with you directly about any questions or concerns you may have to make your experience the best it can be. 
• We will continue to give you the same level of service and hospitality you have come to expect, now enhanced through updated situational guidance. 

We know that travel was a big commitment before all of this. That is why we want to make all the information available to you when you are planning your next getaway to the Poconos.

• Patience is important for everyone during this time and we thank you in advance for exercising as much patience as you can in all situations. 
• Follow the guidance provided on the signs located in our facility outlining: 
  • Social distancing 
  • Practicing good hygiene
  • Wearing a mask, when practical to do so. Updated Mask Guidelines
• Stay home and plan another time to visit if you have been: 
  • Experiencing symptoms of COVID-19 (fever, cough, or shortness of breath) 
  • Recovering from or exposed to COVID-19 within the last 14 days 
  • Diagnosed with underlying health conditions 
  • Concerned about contracting COVID-19 
• Keeping the Pocono Mountains Clean and Green 
  • Prevention – Hold onto your trash until you can dispose of it properly.  
  • Leave No Trace – When exploring the Poconos, any trash with you. Leave only footprints on hiking trails, rivers, and downtown streets. 
  • Come Prepared – If you are visiting for the day, create a plan for the trash you may generate. If there are no trash cans where you will be exploring, bring a trash bag with you and find the closest public trash drop-off - or put it in the trunk and bring it home. Never leave trash on the side of the road, or in any unsolicited area. 
  • To learn more, visit our Pick Up The Poconos page.

We cannot wait to see you soon in the Pocono Mountains.   
#PoconosTogether #PoconoPromise #PoconoProud #PoconoMtns 

The Poconos is open and ready when you are! Call ahead before traveling.